CRM
A record of successful interactions and their outcomes.
Successful Interactions
Details of conversations where leads expressed interest.
| Lead Name | Summary | Lead Sentiment |
|---|---|---|
| Michael Scott | Discussed paper needs. Expressed high interest in premium gloss paper. Follow-up scheduled for next week. | Positive |
| Dwight Schrute | Initial contact was brief. Lead was busy but requested a callback. Showed moderate interest in security features. | Neutral |
| Pam Beesly | Lead was not interested at this time. Mentioned they are already using a competitor. Marked for long-term nurture. | Negative |